Privacy and Legal Notices



 

 

The following information explains our policy regarding any personal information you may supply to us when visiting Carnival.com.

This website, www.GoCCL.co.uk (the “Site”) is owned and operated by Carnival Cruise Lines, a business division of Carnival Corporation. For the purposes of the Data Protection Act 1998, the data controller is Carnival Corporation of Carnival Place, 3655 NW, 87th Avenue, Miami FL 33178-2428 U.S.A (“Carnival” or “we”). The following information sets out Carnival’s policy regarding any personal information that you may supply to us when visiting the Site. In this policy, “you” means agent or employee of the Travel Agency on behalf of whom you are accessing this Site. You can browse many parts of the Site without telling us who you are or revealing any personal information, however if you want to register your agency with Carnival for the purpose of making cruise holiday bookings, requesting brochures or accessing our marketing, training and resource tools, you will need to provide us with certain registration details which will include personal information such as name, email address and agency information. Carnival will not share e-mail addresses or any other personal information submitted by a user when accessing our Site with anyone outside Carnival nor will Carnival disclose user information to any third party, but we may share such personal information with other companies within the Carnival group, including SeaVacations UK Limited which provides marketing and sales services to Carnival. Our web servers automatically recognize your domain name when you visit our site, and this information is aggregated and used to measure statistics regarding the use of our site, such as the number of visitors, average time spent on the site, pages viewed and similar information. This information is likewise not distributed to or shared with third parties. Carnival may use any personal information it collects to contact your agency with email confirmations of bookings, accounting communications and promotions. We may also use personal information as well as cookies to improve the content of our Site and to offer agents cruise products that best meet the preferences and desires of their clients. We aim to ensure that your information is protected in the same manner and to the same extent that we protect our passenger information. Our Site’s “cookies” help to maximise your agency’s online experience. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our Site, which helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For more detailed information on the “cookies” we use on our Site and the purposes for which we use them, please see below (www.goccl.co.uk/content/cookie/cookie_notice.aspx).


Cookie_Name

Cookie_Description

UserFullNameCookie

This cookie stores the username of logged in user. This is used to display your name in key sections of the site such as the header and booking engine Agent information section.

ASP.NET_SessionId

This cookie stores the value of the asp session of specific user to make sure the smooth browsing of a site. This allows the site to properly render & display pages according to your site navigation.

ProgressBarCookieKey

This cookie stores the value of the current page of the application which user is accessing for progress bar. This allows the system to display the correct step in the progress bar during the booking engine process.

__utma

This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred.

__utmb

This cookie takes a timestamp of the exact moment in time when a visitor enters a site.

__utmc

This cookie takes a timestamp of the exact moment in time when a visitor leaves a site.

__utmv

This cookie gets set on the person’s computer, so that Google Analytics knows how to classify that visitor.

__utmz

This cookie keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website.

gallery-fadeshow1

This cookie is used to enable some areas of the website to display correctly. They do not collect personally identifiable information.

GoCCL

This cookie stores the encrypted value of the user profile. This allows the site to display the correct agency & GoCCL profile information such as rates, commission, email address for booking confirmation and other profile related information.

s_cc

This cookie is set and read by the JavaScript code to determine if cookies are enabled.

s_sq

This cookie is set and read by the JavaScript code when the ClickMap functionality is enabled; it contains information about the previous link that was clicked on by the user.

s_vi

This cookie store the unique visitor ID time/date stamp.

We also use or allow third parties to set cookies that fall into the four categories above.  For example, like many companies, we use Google Analytics to help us monitor our website traffic. We may also use third party cookies to help us with market research, revenue tracking and improving site functionality.

Carnival reserves the right to change this policy at any time. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party. By using the Site, you signify your agreement to the terms of this privacy policy. If you have any questions about Carnival's privacy policy, please contact the site's webmaster at webmaster@carnival.com.

 

 

PLEASE READ THESE TERMS AND CONDITIONS PRIOR TO USING THIS SITE.

By using this Site, you are deemed to agree to the following terms and conditions. If you do not accept these terms and conditions, please stop using the Site:

OWNERSHIP AND RESTRICTIONS ON USE

This website, www.GoCCL.co.uk  (the “Site”) is owned and operated by Carnival Cruise Lines, a business division of Carnival Corporation

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved. Carnival owns all right, title and interest in and to all trademarks, service marks, and trade names included in the Site.

No material from the Site or any other website owned, operated, licensed, or controlled by Carnival may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.  However you may print off one copy, and may download extracts, of any page(s) from our site for your travel agency’s reference, you may draw the attention of others within your organisation to material posted on our site and you take any other action that has been authorised by Carnival or which is in accordance with the Travel Agent Agreement between you and Carnival. 

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

See further information on Copyright and Trademarks below.

UPLOADING MATERIAL TO OUR SITE

To extent that the Site provides interactive capabilities that allows you to submit information or data on the Site, you expressly agree that you must not upload to, distribute through, or otherwise publish through the Site any content which is libelous, defamatory, obscene, pornographic, threatening, invasive of privacy rights, abusive, illegal, or otherwise objectionable or that would constitute or encourage a criminal offence, infringe or violate the rights of any party, or that would otherwise give rise to a liability under or breach of any law. We have the right to remove any material or posting you make on our Site if, in our opinion, such material does not comply with the foregoing content requirements.

By uploading or submitting any materials to us, you automatically grant (or warrant that the owner of such rights has expressly granted) us a perpetual, royalty-free, irrevocable, non-exclusive right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the world. In addition, you warrant that all so-called "moral rights" in those materials have been waived.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other use to the Site.

ACCESS TO SITE

Access to our Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our Site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our Site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to our Site.  You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them. 

OUR SITE CHANGES REGULARLY

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

MODIFICATION OF TERMS

Carnival reserves the right to change, modify, add, or remove portions of these terms at any time at our discretion. You must check these terms periodically for changes as you are legally bound by them. Your continued use of the Site subsequent to the revisions of these terms (including the www.carnival.co.uk. Privacy Policy, Cruise Holiday Booking Terms and Conditions applicable to Carnival's Internet Booking Application) means you accept those changes.

TERMINATION

These terms are effective until terminated by CARNIVAL may terminate your use of the Site for any reason, with or without notice. Upon, you must destroy all materials obtained from this and any and all other CARNIVAL site(s) and all copies thereof, whether made under the terms of these terms or otherwise.

NO WARRANTY

THE MATERIALS IN THIS SITE ARE PROVIDED WITHOUT ANY GUARANTEES, CONDITIONS OR WARRANTIES OF ANY KIND AS TO THEIR ACCURACY EITHER EXPRESS OR IMPLIED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. CARNIVAL DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CARNIVAL DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT CARNIVAL) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

NOTHING IN THESE CONDITIONS SHALL LIMIT OR EXCLUDE CARNIVAL’S LIABILITY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY ITS NEGLIGENCE, OR THE NEGLIGENCE OF ITS EMPLOYEES, AGENTS OR SUBCONTRACTORS AND (B) FRAUD OR FRAUDULENT MISREPRESENTATION. SUBJECT TO THE FOREGOING UNDER NO CIRCUMSTANCES SHALL CARNIVAL SHALL BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE, INCLUDING LOSS OF INCOME OR REVENUE, LOSS OF BUSINESS, LOSS OF PROFITS OR CONTRACTS, LOSS OF ANTICIPATED SAVINGS, LOSS OF DATA WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORSEEABLE. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL CARNIVAL'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS SITE.

GOVERNING LAW AND JURISDICTION

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to the Site. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

OTHER

If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by all parties.

 

 

Carnival Cruise Lines © 2011 Carnival Corporation All Rights Reserved

The Carnival name is one of the most widely recognized in the cruise industry, and the trademarks developed by Carnival Cruise Lines ("Carnival") identify the Carnival product and differentiate Carnival's services from those of its competitors.

"Carnival," "Carnival Cruise Lines," "Carnival Cruise & Design," "Carnival's Got the Fun!" "Camp Carnival & Design," the Winged Ship Funnel Designs, "the Fun Ships," "Fun Ship," "The Most Popular Cruise Line in the World," "World’s Most Popular Cruise Line," "Currents," "Club Carnival," "Fly Aweigh," "FunPass," "Carnival Capers," "Carnival Players Club and design," "The Carnival Vacation Store," "Carnival Vacation Guarantee," "Carnival Cruise Vacation Protection Plan," "Fun Vision," "The Players Quarterly," "Sail & Sign," the Carnival Cruise Line ship names, Carnival shipboard and shoreside program and amenity names and other trademarks, slogans, logos and imagery used in the advertising and promotional material published by Carnival and in Carnival's web sites are, whether or not registered, owned by Carnival.

Carnival considers its compilation of links to Internet resources, the description of those resources and the information contained within Carnival's web sites to be copyright-protected material. You are not authorized to copy, reproduce or modify any portion of Carnival's web sites without prior written authorization.

The name of Carnival and its trademarks, service marks, trade names, patents, copyright-protected material and imagery may not be used without prior, specific, written permission from Carnival, except by those travel agents who advertise, market and book Carnival cruises in conformity with their Travel Agent Agreement with Carnival. For all other purposes, whether commercial or personal, the transmission, use, copying or modification of the Images, in whole or in part, in any form or by any means, whether electronic, mechanical, by photocopy or recording, is strictly prohibited without the prior written consent or licensure of Carnival. Unauthorized use of the Imagery and the information contained herein may constitute a violation of applicable intellectual property, criminal, civil or privacy laws. In no event may a Carnival trademark be combined with or appear as a trademark or logo next to any other business name, word(s) or logo(s) without express written authorization from Carnival.

If you have reason to believe that any person, company or business has violated Carnival's trademark rights or infringed Carnival's copyright-protected material, please notify via email at webmaster@carnival.com.

General Instructions for Trademark Use

The Carnival name is one of the most widely recognized in the cruise industry, and the trademarks developed by Carnival identify the Carnival product and differentiate our services from those of our competitors. We have developed Guidelines to ensure that Carnival's trademarks remain strong in the marketplace to signify the Carnival product and are not viewed as merely describing cruises or cruise ships.

Trademarks are adjectives. Trade names are nouns. "Carnival" and the "Fun Ships" are both registered trade names and registered trademarks. You will use "Carnival" as a noun when identifying Carnival Cruise Lines, and you will use the "Fun Ships" as a noun only when identifying the entire fleet of ships operated by Carnival. However, these names must also be used as trademarks. What does this mean? This means that "Carnival®" and Carnival's primary trademarks, such as the "The Fun Ships®" and the ships’ names, should always be:

a) prominently and boldly featured apart from text at least once within a document;

b) followed with the proper trademark notice symbol indicated in the list of Carnival's trademarks and, in addition;

c) when used within text, separated from surrounding text by, for example, the use of a stylized font, if indicated by Carnival, or capital letters or bold lettering and, if none of the foregoing, then always surrounded by quotation marks and always containing initial capital letters for each word (unless otherwise indicated).

Trademark notice symbols indicate whether a trademark has been registered. They should always be used at least in the first place that the trademark is prominently printed by inserting to the immediate upper or lower right of the trademark the ® symbol (which indicates that it has been federally registered in the U.S.), the SM symbol (which indicates that it is the unregistered service mark of Carnival Cruise Lines).

Carnival trademarks should not be combined with any other word(s) or logo(s) that Carnival has not authorized in writing or licensed. These are registered trademarks and must be specifically licenced for such purpose.

Travel agents may use only the images in this Site specified for travel agent use specifically in connection with the marketing and advertising of Carnival cruises in conformity with their Travel Agent Agreement. For all other purposes, the transmission, use, copying or modification of the Images, in whole or in part, in any form or by any means, whether electronic, mechanical, by photocopy or recording, for any other commercial or personal purpose not intended by Carnival is strictly prohibited without the prior written consent of Carnival. Unauthorized use of the Imagery and the information contained herein may constitute a breach of applicable trademark, copyright, criminal, civil or privacy laws.